TelExtreme Blog in English

On February 21, 2008 TelExtreme, Inc. engineers added Call Waiting as another feature for you to utilize with your TelExtreme VoIP service.  For more information on this addition and other features coming soon please visit your Members Business Center (MBC) for more information.

The Linksys Phone Adapter enables use of our high-quality feature-rich telephone service through your cable or DSL Internet connection. Just plug it into your home Router or Gateway and use the two standard telephone jacks to connect your existing phones or fax machines. Each phone jack operates independently, with separate phone service and phone numbers -- like having two phone lines. With TelExtreme, you'll get clear telephone reception and reliable fax connections, even while using the Internet at the same time for normal data operations.

You must first determine what IP address it received. To do this, you need to pick up the phone attached to the Line 1 jack and dial: * * * * (four asterisks), then dial: 110# and you will be told the IP address of your device (e.g. 192.168.2.1)

Go to any browser equipped computer on your network and enter the address:

http://<IP ADDRESS>
Press <ENTER>
(where <IP ADDRESS> is replaced by the address that was given to you in STEP 1.)

Step 3

Click on the "Admin Login" button near the top right side of the screen, then click on the "Line 1" tab.

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: sip.telextreme.net
Display Name: Enter your Full name, this will show up as part of your caller ID.
User ID: Enter the IP number you were assigned when you first enrolled to TelExtreme service.
Password: Enter the IP number you were assigned when you first enrolled to TelExtreme service.
Register Expires: 3600

Step 5

To save bandwidth, you can change Line 1 "Preferred Codec" to G729a. Also change the "Use Pref Codec Only" to No. You can only do this for one line. So, if Line 1 is on G.729a, Line 2 has to be some other codec.

Step 6

Click on the "Save Settings " button at the bottom of the form.

Step 7

Make Telephone Calls!

REBOOT THE ATA

1. Unplug the power to the Grandstream ATA and wait 30 seconds.
2. Plug the power back into the ATA and wait 90 seconds.
3. Try your call again.

If the above procedure did not correct the problem, continue to RESTORE FACTORY SETTINGS.

RESTORE FACTORY SETTINGS

1. Pick up your telephone connected to the ATA
2. Dial * * *
3. Dial 99
4. The telephone will announce "RESET"
5. Enter the encoded MAC ID by following the instructions below.

1. Since your telephone does not have letters, you will need to encode the MAC Address into digits.
   Note: The MAC Address is located on the bottom on the Grandstream ATA.
2. Please use the following mapping

• 0-9 = (no change)
• A = 22
• B = 222
• C = 2222
• D = 33
• E = 333
• F = 3333

3. After you hear the tone, hang up the telephone.
4. The ATA will then reboot to the Default Factory Settings
5. Wait 90 seconds and try your call again.

Note: For example, the MAC address 000B8200E395 would be entered into your telephone as 0002228200333395.

If the above procedure did not correct the problem, continue to MANUALLY RESETTING THE ATA.

MANUALLY RESETTING THE ATA

1. Open your Internet browser
2. In the address bar, type 192.168.2.1 and press [Enter]
3. The next screen will ask for your password, it should be your Affiliate ID number. If your Affiliate ID number does not work as the password then try "admin" or "Admin". If none of these works, you will need to contact Customer Care.
4. After you enter the correct password, scroll down to Firmware Upgrade and Provisioning and enter the following information:

1. Select the Upgrade Via HTTP button
2. Firmware Server Path:70.103.125.199
3. Config Server Path:70.103.125.199
4. Under Automatic Upgrade, select Yes, check for upgrade every 10080 minutes (default 7 days)

If the above procedures did not correct the problem then please contact Customer Care by dialing 611 from any
TelExtreme telephone.

TelExtreme Support is currently experiencing higher than normal call volume due the migration our own VoIP platform.

Until the pressure on the telephone system eases up you can try to find the answer to your question at www.telextremeglobal.com.


Thank you for your continued support.

TelExtreme